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Privacy Policy

Introduction

Effective Date: November 12, 2025
Last Updated: January 21, 2026

At Zanalux (“we,” “us,” “our,” or the “Company”), we respect your privacy and are committed to protecting the personal information you share with us.

 This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zanalux.com (the “Site”).

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”).

A. Personal Information You Provide to Us:

  • Contact Data: Name, email address, phone number, shipping address, and billing address.

  • Account Credentials: Usernames, passwords, and security preferences.

  • Communications: Any information you provide when contacting our support team or signing up for our newsletter.

B. Payment Information:
All payments are processed securely through trusted third-party payment providers (e.g., Stripe, PayPal).

  We do not store or process your credit card numbers or bank details on our servers.

This data is handled directly by the payment processors under their own privacy policies.

C. Automatically Collected Information:
When you visit Zanalux, we automatically collect certain technical data, including:

  • IP address, browser type, and operating system.

  • Device identifiers and location data (at a city/country level).

  • Pages viewed, time spent on the Site, and referring websites.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders (including shipping and confirmation).

  • To provide customer support and respond to your inquiries.

  • To send marketing emails and newsletters (you can opt-out at any time).

  • To prevent fraudulent transactions and monitor against theft.

  • To improve our website performance, products, and services.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share data with:

  • Service Providers: Delivery partners (e.g., FedEx, DHL), payment processors, and email marketing platforms.

  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

  • Business Transfers: In the event of a merger or sale of the company.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience. These help us remember your cart items and understand your preferences. 

You can choose to disable cookies through your browser settings, though some features of the Site may not function properly.

5. Data Security

We implement industry-standard security measures (such as SSL encryption) to protect your data.

 However, no method of transmission over the internet is 100% secure.

 While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location (e.g., GDPR in Europe or CCPA in California), you have the right to:

  • Access: Request a copy of the data we hold about you.

  • Correction: Request that we fix inaccurate information.

  • Deletion: Request that we delete your personal data.

  • Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at [email protected].

7. Children’s Privacy
Our Site is not intended for individuals under the age of 13. 
We do not knowingly collect data from children.
 If we learn we have collected such data, we will delete it immediately.
8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. 

We will notify you of any changes by updating the “Effective Date” at the top of this page.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Company Name: Zanalux

  • Email: [email protected]

  • Phone: +1 332 252 5849

  • Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA

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